About

A brand agency, built on cultural data

Totem helps global retail brands own the cultures that drive growth in East Asia — pairing brand strategy with a data engine built for the world's most demanding retail markets.

Who we are

We started as a social-first brand agency in China and grew into a practice that sits between two worlds: the analytical rigour of a consulting firm, and the hands-on craft of an agency that ships work in-market. Today we help global retail brands read, position and activate across East Asia.

We work with a mix of brands — global, large-scale players alongside start-ups and DTC challengers — and a growing share of that work now reaches beyond China into the wider region. We stay deliberately focused: brand strategy and cultural positioning, supported by data, rather than trying to be everything to everyone.

What we believe

We call it cultural marketing: own the communities and cultures that move a category, rather than renting attention with unfocused advertising. It's a discipline, not a slogan — grounded in evidence-based marketing science, from ESOV to Binet & Field, and measured through SOCV, our Share of Cultural Voice metric.

It's why we lead with insight and treat activation as the payoff, not the point. When a brand stalls in Asia, the answer usually isn't more spend — it's finding where it lost its culture, and rebuilding the position.

Read the approach →
Why Asia

Asia is the frontier of marketing — social commerce over broadcast, communities over campaigns, trend cycles measured in weeks. Home-market playbooks stall here. Winning on the edge takes strategies built for the edge, which is where we work every day.

130+
Brands since 2014
2M+
Report readers
11 yr
China report
6
Asian markets
Chris Baker, Founder of Totem

“The brands winning the next decade aren’t outspending their competitors — they’re out-owning them, claiming the cultures, categories and consumer identities that performance marketing alone can’t buy.”

Chris Baker — Founder, Totem
20+ years in China · RETHINK Retail Top Retail Expert 2026 · Co-host, Commerce Beyond Borders
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Where we are
Headquarters

Hong Kong

9/F, Remex Centre
42 Wong Chuk Hang Rd
Wong Chuk Hang, Hong Kong
Centre of excellenceData, Analytics & AI
Mainland China

Shanghai

696 Weihai Rd
Jing'An, Shanghai 200011
China
Centre of excellenceCultural Marketing & Creator Ecosystems
Japan

Tokyo

4 Chome-8-5 Roppongi
Minato City
Tokyo 106-0032, Japan
Centre of excellenceIP, Entertainment & Content Craft
Korea

Seoul

11th Floor, 410 Teheran-ro
Gangnam District
Seoul, South Korea
Centre of excellenceBrand Experience & Activation

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